Support Center
Frequently Asked Questions
Find answers to common questions about Hiring Hall. Every topic below has a full answer; the same text powers Ask Hill AI (via the FAQ knowledge file) so the chatbot and this page stay aligned. Need a person? Visit the Help Desk.
This is a hiring and recruitment platform that connects job seekers (applicants) with employers. Applicants can browse jobs, apply, and manage their profile. Employers can post jobs, search applicants, and manage their hiring pipeline.
Browse jobs from the Jobs page, open a job you like, and click "Apply". You must be logged in as an applicant. Some jobs may require you to complete your applicant profile or upload a resume first. After applying, you can track your applications from your dashboard.
Your company must be registered and verified first. Then go to the employer dashboard and use "Create Job" or "Post a Job". Fill in the title, location, category, employment type, description, and other details. Submit for review; once approved, the job will go live for applicants to see and apply.
Jobs can be categorized by role (e.g. Operations VA, Admin) and by employment type (full-time, part-time, contract, etc.). Remote, hybrid, and on-site options are supported. Use the filters on the Jobs page to narrow results by category, location, and type.
On the login page, click "Forgot password" and enter your email. We will send you a link to reset your password. Use the link within the time limit and set a new password. If you do not receive the email, check your spam folder or contact support.
Use the "Support" or "Help" section in the app to open a support ticket. Describe your issue or question and submit; our team will respond by email. You can also check the FAQ (this page) and any help documentation for quick answers.